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	<title>The Information Superhighwayman &#187; Events</title>
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		<title>How not to fire your Security Manager.</title>
		<link>http://superhighwayman.com/2010/05/20/how-not-to-fire-your-security-manager/</link>
		<comments>http://superhighwayman.com/2010/05/20/how-not-to-fire-your-security-manager/#comments</comments>
		<pubDate>Thu, 20 May 2010 17:11:48 +0000</pubDate>
		<dc:creator>Michael</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[Groupthink]]></category>
		<category><![CDATA[Ponderings]]></category>
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		<category><![CDATA[Security]]></category>

		<guid isPermaLink="false">http://superhighwayman.com/?p=97</guid>
		<description><![CDATA[If you have ever read my resume on this site you will notice that I passingly refer to being sacked from British Telecom three times. Occasionally people ask for the story of this, but since I was always covered by some weird ethical code / Non Disclosure Agreement and the like I have always kept [...]]]></description>
			<content:encoded><![CDATA[<p>If you have ever read my resume on this site you will notice that I passingly refer to being sacked from British Telecom three times. Occasionally people ask for the story of this, but since I was always covered by some weird ethical code / Non Disclosure Agreement and the like I have always kept quiet. It is now more than ten years since the final event so I feel it is a good time to tell the story &#8211; Mostly because it sadly amusing to see how one of the largest telecoms companies in the world could be quite so stupid. Part of the problem with writing this is that I don&#8217;t actually believe it myself. This may come across as a little bitter &#8211; It should do, because I am. I don&#8217;t think I come out too badly in this story so I am not too worried about telling it.</p>
<p>Firstly I must say that if I am being completely truthful I was only actually fired once, and this is about that event. The other two times I left it was a mutually agreed situation &#8211; In the first one, I told my managers that I flat out refused to lie for them any more and apparently in a company who&#8217;s whole culture is based on lying to customers that is a bad thing &#8211; In the second case, I left because accounting every half  hour I worked to a customer cost-centre (when it often made no sense at all) was just ludicrous and often downright dishonest. In both cases, as soon as I left my contract was immediately picked up by another part of BT  with promises of various changes and a decent pay rise.  I actually ended up with what was effectively a long unbroken lump of employment for BT, even though I worked for a few different divisions.</p>
<p>So let us go back to a time just before the last Millennium. I had just returned from a few months secondment building a new Internet Service Provider for BT&#8217;s new mobile company (Genie, now O2) and I had in my hand a glowing letter from the Chairman of Cellnet saying how wonderful me and my team were for delivering the impossible in such a short timescale. We did good on that job, even though I didn&#8217;t want to do it. Back at the office I was finally at the point of being part of the sign-off process for any solutions that BT sold to customers. In theory, before any solution was sold I got to security evaluate it first and could refuse to sign it off and send it back for design corrections if it failed. I was also working with internal security and in all I should have been happy; but I wasn&#8217;t. In the past I had been able to do what I wanted and what was best for BT and its customers as a whole &#8211; To be proactive and to look for problems that needed solving. Now I wasn&#8217;t allowed to breath without it being charged to a customer. Any autonomy I once had was gone and I was fixing things on my own time and not being paid for them which was getting somewhat ridiculous. I told my managers I was really not renewing my contract when it came up and I thought that was that.</p>
<p>A week before I was due to leave I got a call from BT Operations begging me to come and work for them. They piled on the sweeteners; a nice big pay rise, all my billing to a single cost centre, just two months and no more and I could move back to my favourite office. I agreed to this, I decided not to go ahead with another job I&#8217;d planned to move to and I made sure the paperwork was all sorted out.</p>
<p>The following Monday, I turned up at my new job and had a tea. The office was basically a football-pitch sized machine room that took up a whole floor of a building with just me and 2 operators in it. There were a few offices in there from the days that this was the major PSS centre for the UK but they had basically been abandoned Marie-Celeste like in the 80&#8242;s. I had worked here before when I worked on Genie and had made a little cubby-hole in a long since abandoned conference room, the two Operators had also moved in there.</p>
<p>At mid-day both the Ops got a call and vanished. I never saw them again. Nobody had told me what they wanted me to do so I just sat around drinking tea and watched machines humming. At 3pm I got a call from my new boss saying he was coming around at 4pm for a meeting. At about this point I attempted to login to the Operations Systems and it wouldn&#8217;t let me so I got a little suspicious and phoned some people. Nobody was saying much but somebody said they had heard that word from the board said they were about to fire me, but nobody knew why. I couldn&#8217;t find out any more so I sat and waited. My boss arrived at 4pm, and curtly told me I had been fired and he had to escort me out of the building. I asked why, he said he didn&#8217;t know, he&#8217;d just been told to do it. He asked for my security card which I didn&#8217;t have on me that day and that was that &#8211; I was standing outside the heavily armoured and razor-wired front gate and very confused.</p>
<p>The next day I expected to hear more. I didn&#8217;t &#8211; At least, I didn&#8217;t hear anything from my bosses but I did hear a lot from other parts of BT. I received mails asking me to review secure networks, I had calls from customers asking me how to repair things and I had calls from various people within BT wanting advice. I made excuses when I had to and just waited to hear something official.</p>
<p>A week went by. I heard nothing. No letter, not even an email. Nothing to tell me formally I had been sacked and nothing to tell me why. I contacted S-Com, my agency who were cagey (rightly so since they owed me a month&#8217;s salary in notice period). I am assuming they knew nothing and were keeping quiet hoping I wouldn&#8217;t notice that I was out of a job. I decided to contact a few people in BT and had a few shady meetings in pubs and BT canteens but the upshot was that nobody knew a thing. Nobody had been told I had been sacked, most people were astonished and assumed I was still working ther,  I still had my fixed network connection into BT from my house and I could still access all of their systems except for one I had been deleted from and my mail addresses all still worked.</p>
<p>I decided to arrange a meeting with BT Internal Security, I was curious to know if they knew anything so I popped to Milton Keynes for dinner and we had a chat. They&#8217;d not heard a thing and even when they dug around they could find nothing. As far as they were concerned I was still working for BT. I asked them if I could see how much access I still had without them arresting me and they said sure as long as I wasn&#8217;t silly or naughty.</p>
<p>Over the next month I tested various networks. I could access all of the customers I ever worked on which included governments, law enforcement, most of the major banks, various ISPs and a whole load of internal things. I tested my card and my ability to just walk into a building &#8211; Nobody ever challenged me, I had a nice cup of tea in the room that housed the central Bank Clearing System and the national salary payment systems (CHAPS) and yes, I could still login to them. I could also wander into Telehouse and the like at any time I wanted. I was still getting many calls from customers and internal BT people and in the end I just pointed them at somebody else and didn&#8217;t explain why.</p>
<p>At this point, I was thoroughly pissed off. BT owed me nearly £10,000 and my agency S-Com (who had sent me a crate of champagne just 2 months earlier) claimed they knew nothing about it. I sent them a copy of the purchase order and the reference numbers but they just refused to reply after that. Nobody seemed to have a clue why I was fired they just know I was. There were various rumours but none of them really seemed right. It had just been ordered from on-high.</p>
<p>So we have one exceptionally disgruntled ex-security manager, who was owed money, who was being constantly ignored and treated like shit by BT and who still had access to every customer, internal system and building of importance. I had to change my phone number after six months, people were still calling me about things. It took them two years to disconnect my lines from my house into BT and to this day there may still be personal  machines of mine housed on the internal networks that I can access. As far as I know, my card was never disabled and as far as I know, nobody in BT and certainly no customers were ever told I had stopped working there. My email address eventually stopped working in about 2004 when they changed systems.</p>
<p>To my credit, I never did anything to them &#8211; But that&#8217;s not really the point, I could have caused untold amounts of hugely embarrassing damage. I am not sure if relying on the continuing ethics of somebody you treat dismally is really a good policy but apparently in this instance it worked for them.</p>
<p>It&#8217;s at times like this I remember the old mantra:</p>
<h2 style="text-align: center;"><span style="color: #ff0000;">&#8220;WE ARE THE TELEPHONE COMPANY. WE DON&#8217;T GIVE A FUCK&#8221;.</span></h2>
<p style="text-align: left;"><span style="color: #ff0000;"><br />
</span></p>
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		<title>Changes, changes, changes&#8230;</title>
		<link>http://superhighwayman.com/2010/04/27/changes-changes-changes/</link>
		<comments>http://superhighwayman.com/2010/04/27/changes-changes-changes/#comments</comments>
		<pubDate>Tue, 27 Apr 2010 19:56:17 +0000</pubDate>
		<dc:creator>Michael</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[Narrative]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[eastnet]]></category>
		<category><![CDATA[eastnet.ca]]></category>
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		<category><![CDATA[phatic]]></category>
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		<category><![CDATA[superhighwayman]]></category>
		<category><![CDATA[what are post tags]]></category>
		<category><![CDATA[wordpress]]></category>

		<guid isPermaLink="false">http://superhighwayman.com/?p=93</guid>
		<description><![CDATA[I know. Change is not a good thing. Change is inherently evil and old versions of anything are much better than new ones. That all said, the version of WordPress that my old weblog was running on hadn&#8217;t been updated since 2006 and patching things up was getting difficult. Plus I already run a super-duper-up-to-date WordPress site so [...]]]></description>
			<content:encoded><![CDATA[<p>I know. Change is not a good thing. Change is inherently evil and old versions of anything are much better than new ones. That all said, the version of WordPress that my old weblog was running on hadn&#8217;t been updated since 2006 and patching things up was getting difficult. Plus I already run a super-duper-up-to-date WordPress site so it seemed a little untrusting not to have my personal weblog on here.</p>
<p>So &#8211; The site has moved. You shouldn&#8217;t notice much in the way of change except for the colour and the theme (it seems they stopped developing the old theme I used about 6 years ago damn them) but one day you may want to update your RSS thingumies.</p>
<p>Oh &#8211; I added better navigation buttons and those &#8220;publish to other site&#8221; things as well. Both of those are things that someone or other has asked for in the past. Nobody asked for the little icons you get when you comment but I don&#8217;t care, they are cute.</p>
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		<title>Sale on the High Streets.</title>
		<link>http://superhighwayman.com/2008/09/19/sale-on-the-high-streets/</link>
		<comments>http://superhighwayman.com/2008/09/19/sale-on-the-high-streets/#comments</comments>
		<pubDate>Fri, 19 Sep 2008 12:02:31 +0000</pubDate>
		<dc:creator>Michael</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[Nothing in particular]]></category>

		<guid isPermaLink="false">http://web.uknet.com/blog/michael/2008/09/19/sale-on-the-high-streets/</guid>
		<description><![CDATA[I spotted that Dixons have packs of 20 Maxell C60&#8242;s on sale at the moment for £4.49 so I am going to buy about 10 packs this afternoon.I&#8217;ll get the decks up and running tonight and all being well I&#8217;ll be able to do you those Manic Miners you wanted at a quid each. I [...]]]></description>
			<content:encoded><![CDATA[<p>I spotted that Dixons have packs of 20 Maxell C60&#8242;s on sale at the moment for £4.49 so I am going to buy about 10 packs this afternoon.I&#8217;ll get the decks up and running tonight and all being well I&#8217;ll be able to do you those Manic Miners you wanted at a quid each. I have Jet Set Willy, Monkey Island and Pimania buried under this mess somewhere too but I&#8217;ll be charging £1.50 for them.</p>
<p>Ok Man, see you later.</p>
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		<title>The Technophobe News</title>
		<link>http://superhighwayman.com/2007/01/16/the-technophobe-news/</link>
		<comments>http://superhighwayman.com/2007/01/16/the-technophobe-news/#comments</comments>
		<pubDate>Tue, 16 Jan 2007 12:46:20 +0000</pubDate>
		<dc:creator>Michael</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Observations]]></category>
		<category><![CDATA[Pageoftheday]]></category>
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		<category><![CDATA[Technology]]></category>

		<guid isPermaLink="false">http://web.uknet.com/blog/michael/2007/01/16/the-technophobe-news/</guid>
		<description><![CDATA[The Technophobe News, the flagship magazine of The Technophobe Press is now open for business. That is, it would be if the Editor, Printer, Binder, Distributor and only Author of this rather short lived journal wasn&#8217;t quite so terrified of his printer. It happened yesterday. Previously the offices of The Technophobe Press were inhabited mostly [...]]]></description>
			<content:encoded><![CDATA[<p>The Technophobe News, the flagship magazine of The Technophobe Press is now open for business.</p>
<p>That is, it would be if the Editor, Printer, Binder, Distributor and only Author of this rather short lived journal wasn&#8217;t quite so terrified of his printer.</p>
<p>It happened yesterday. Previously the offices of The Technophobe Press were inhabited mostly by a comfortable old HP Laser Printer that had formerly been the property of BT and had been thrown away because it was obsolete. Obsolete is a word that the The Technophobe Press like. In our dictionary the entry for Obsolete reads:</p>
<p><strong>ob-so-lete </strong>(<em>adj</em>): See Comfortable, Familiar and Useful.</p>
<p>The Technophobe Press were tempted yesterday by the offer of a supposedly obsolete colour laser printer. This offer sounded too good to be true, pretty colours would boost our readership no end and since this printer came with toners, it would save some load on the ageing HP. We were informed that it was large, we didn&#8217;t contemplate how large.</p>
<p>The first issue is that the offices of The Technophobe Press only have mortally sized doors. This is not a printer for mortals. The only place it would fit was in the porch so we had to clear away a whole pile of mouse eaten junk to create it a new home. At this point we were already in mild fear of it and wanted it to feel comfortable. A couple of hernias, some broken fingers and a lot of bruises later, The Printer was now settled and had power. Getting a network connection to the porch was a slightly more complicated matter involving moving a hub into there. When you have a hub in the porch, you know things are starting to get ridiculous.  To make The Printer feel more at home, we introduced him to some locals, and tried to make him look as in place as possible.</p>
<p><img src="http://lorry.org/Weblog/scaryprinter.jpg" alt="The Printer" align="absbottom" /></p>
<p>It was time for a test print. After pressing buttons randomlyfor a while, a noise like a small jet engine started to issue from the innards of this beast; it rattled somewhat in the way the Tardis used to rattle back in the days when Dr Who had more comfortable special effects and after a little whine, it started to shoot out sheets of paper faster than should be possible. They weren&#8217;t blank sheets of paper, they were all full of tecnical stuff that looked important. At this point, we started to get suspicious that we may have allowed a Trojan Printer into our midst.</p>
<p>After downloading new drivers, setting the IP address and things that are not too complicated, and permissable to us here, we sent a few colour photos to The Printer. The house shook, the Tardis spoke and the colour pictures appeared as if from nowhere. Somewhat curled up but none the less excellent quality. Something that would have taken about 5 minutes on a mere mortal printer.</p>
<p>Now firmly convinced that something was wrong, it was time to search the Interwebs for details of this beastie. The results were shocking. It can print 28 sheets a minute in full colour and just under 40 a minute in black and white. It can take just about any size of paper you throw at it, it can print it on both sides and it has four drums inside it so that it can simulateneously print all the colours at once in a single pass. As if that isn&#8217;t enough, it can print its 1st print in less than 10 seconds and can hold over 3,000 sheets of paper inside it.</p>
<p>The staff of The Technophobe Press  are now in fear. The porch has become out of bounds because we are scared to breath on it lest one of those hundred zillion parts gets a slight warp and breaks everything inside there. If this happens, it may well cause chaos not just to the porch but to the Universe as a whole. We can see it, on the network staring at us, begging us to use it but so far, we are resisting temptation whilst we ponder our fundamental position on this matter. What if we start to get attached to it and one of the zillion irreplacable parts breaks? Who will look after it? And importantly&#8230; What does it eat?</p>
<p>Come to think of it&#8230; If it eats mice, it can stay for ever.</p>
<p>The offices of The Technophobe Press will keep you informed. Watch this space.</p>
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		<title>Failed, Foiled and Forward on!</title>
		<link>http://superhighwayman.com/2007/01/11/failed-foiled-and-forward-on/</link>
		<comments>http://superhighwayman.com/2007/01/11/failed-foiled-and-forward-on/#comments</comments>
		<pubDate>Thu, 11 Jan 2007 11:59:10 +0000</pubDate>
		<dc:creator>Michael</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[Ponderings]]></category>

		<guid isPermaLink="false">http://web.uknet.com/blog/michael/2007/01/11/failed-foiled-and-forward-on/</guid>
		<description><![CDATA[The High Council of Master Bloggers and Online Mass Debating rejected my essay on the basis that it didn&#8217;t say what they expected to hear from a Master Blogger. Apparently, my point of view was completely at odds with the rest of the Mass Debating Society&#8217;s. On the other hand, I pointed out that since [...]]]></description>
			<content:encoded><![CDATA[<p>The High Council of Master Bloggers and Online Mass Debating rejected my essay on the basis that it didn&#8217;t say what they expected to hear from a Master Blogger. Apparently, my point of view was completely at odds with the rest of the Mass Debating Society&#8217;s.</p>
<p>On the other hand, I pointed out that since I owned their website, they should reconsider and as such, I have been reinstated with full honours. I may now consider myself a Master Blogger and do my worst.</p>
<p>Ha!</p>
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		<title>Requalification.</title>
		<link>http://superhighwayman.com/2006/12/11/requalification/</link>
		<comments>http://superhighwayman.com/2006/12/11/requalification/#comments</comments>
		<pubDate>Mon, 11 Dec 2006 08:47:40 +0000</pubDate>
		<dc:creator>Michael</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[Narrative]]></category>

		<guid isPermaLink="false">http://web.uknet.com/blog/michael/2006/12/11/requalification/</guid>
		<description><![CDATA[So&#8230; I have just had a message from the High Council of Master Bloggers and Online Mass Debating and I have been stripped of my title pending requalification. I was still in my probationary period and missing a day without prior notification broke the terms of this. The High Council are not without heart, however, [...]]]></description>
			<content:encoded><![CDATA[<p>So&#8230;</p>
<p>I have just had a message from the High Council of Master Bloggers and Online Mass Debating and I have been stripped of my title pending requalification. I was still in my probationary period and missing a day without prior notification broke the terms of this.</p>
<p>The High Council are not without heart, however, and have sent me a short exam. If I  complete this and pass, I will recover my title and all that it entails.</p>
<p>I shall repeat the questions here, whilst I ponder on which one to do:</p>
<p><strong><em>1) You must find a fully qualified Master Blogger to act as a mentor and have them send you an  approved personality test. These comprise a series of questions such as &#8220;What is your favourite  colour?&#8221;, &#8220;How well do you think you know me?&#8221; or &#8220;If I asked you, would you suck my toes even though I had athlete&#8217;s foot?&#8221; Firstly, these questions will require short and honest answers from you and secondly you must send your completed test to all of your friends and colleagues and get  them to fill in the test and return it. The results of this personality survey must be posted in your  Blog for all to see and comment on.</em></strong></p>
<p><strong><em>2) You must express an opinion on online security and freedom of speech as it effects you, the  Master Blogger. You will be expected to talk at length about your right to complete privacy as you share your life with the world and how encryption on your IMs will protect you from the  authorities. You will be expected to show the technical know how in how to do this, and explain the  methods to other people. Finally, you should write a short political endpiece on how 1984 is upon us and how the governments of the world are more and more interested on spying on their own people  and how your rights to free speech are being eroded more and more every day. The essay should end on a positive note about how you, as a Master Blogger are armed with the Internet Toolset to &#8220;Stick it to the Man&#8221; and a pledge to do so.</em></strong></p>
<p><strong><em>3) For this question you are required to search the journals of a number of other Master Bloggers  and to pick out a number of pertinent online tests which you will then answer and place in your  journal. Although this question may sound like an easy option, you will be judged mostly on the relevance of the tests to the style of your Blog. For example: If your Blog is an Emo Gothic affair  concerned mostly with how terrible your life is then there is very little place for a test that shows that if you were a fruit you would be a Banana. On the other hand, a Blog concerned mostly with the latest in Slash Fiction may very well benefit from the addition of a &#8220;What Lord of the Rings  Character are you?&#8221; test. To obtain full credits in this question you should also comment on the  journals where you found the tests, discussing your score there as well as in your own Blog.</em></strong></p>
<p>I have three weeks in which to complete one of these questions so I shall give it some thought. For obvious reasons I am rather drawn towards number 2.</p>
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		<title>Snip Snip</title>
		<link>http://superhighwayman.com/2006/12/05/snip-snip/</link>
		<comments>http://superhighwayman.com/2006/12/05/snip-snip/#comments</comments>
		<pubDate>Tue, 05 Dec 2006 16:30:22 +0000</pubDate>
		<dc:creator>Michael</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[Photos]]></category>

		<guid isPermaLink="false">http://web.uknet.com/blog/michael/2006/12/05/snip-snip/</guid>
		<description><![CDATA[Well I finally gave in and got my hair chopped off. It was nice seeing it go all curly but it started to bug me by getting in my eyes. It had to go but now my neck and ears are cold. Grumble.]]></description>
			<content:encoded><![CDATA[<p>Well I finally gave in and got my hair chopped off. It was nice seeing it go all curly but it started to bug me by getting in my eyes. It had to go but now my neck and ears are cold. Grumble.</p>
<p><img src="http://lorry.org/Weblog/20061205-nohair1.jpg" alt="Hairy Me" height="415" width="368" /> <img src="http://lorry.org/Weblog/20061205-nohair4.jpg" alt="Baldie" height="428" width="360" /></p>
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		<title>Tripewriters.</title>
		<link>http://superhighwayman.com/2006/12/03/tripewriters/</link>
		<comments>http://superhighwayman.com/2006/12/03/tripewriters/#comments</comments>
		<pubDate>Sun, 03 Dec 2006 17:00:28 +0000</pubDate>
		<dc:creator>Michael</dc:creator>
				<category><![CDATA[Events]]></category>

		<guid isPermaLink="false">http://web.uknet.com/blog/michael/2006/12/03/tripewriters/</guid>
		<description><![CDATA[I just received an email out of the blue which somewhat surprised me. I think it is possibly the writer&#8217;s equivalent of a Hendrix fan receiving a mail saying &#8220;I was Jimmi&#8217;s assistant for 18 years and have his favourite guitar still. Do you want it?&#8221;. In my case, it wasn&#8217;t Hendrix, it was Sir [...]]]></description>
			<content:encoded><![CDATA[<p>I just received an email out of the blue which somewhat surprised me.</p>
<p>I think it is possibly the writer&#8217;s equivalent of a Hendrix fan receiving a mail saying &#8220;I was Jimmi&#8217;s assistant for 18 years and have his favourite guitar still. Do you want it?&#8221;. In my case, it wasn&#8217;t Hendrix, it was Sir William Connor (Cassandra) and it wasn&#8217;t a guitar, it was his &#8220;Tripewriter&#8221; on which he penned most of his articles.</p>
<p>Anyone who knows me well will know that Cassandra was my biggest influence in writing and indeed, in quite a lot more so it is a fair thing to say I am quite pleased about this. Although it has reminded me that I am really not making much progress on the biography of him that I was mean to be writing. We&#8217;ll gloss over that for now though, won&#8217;t we?</p>
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